Everything you need to know about how we ship your home décor orders — from processing times to delivery timelines and carrier policies.
Free on orders over $150. Orders under $150 have a flat rate of $12.99. Available across all Canadian provinces and territories.
Large furniture pieces and bulkier home décor items may require additional handling time. Shipping costs are calculated at checkout based on dimensions and destination.
Need it faster? Express shipping is available on select items for an additional fee. Look for the express option at checkout.
You'll receive an email confirmation immediately after purchase.
We prepare and pack your items at our warehouse within 1–2 business days.
You'll receive a tracking number via email once your order ships.
Your package arrives at your shipping address within the estimated window.
We ship via trusted Canadian carriers including Canada Post, Purolator, and FedEx. The carrier for your order is selected automatically based on your location and package size.
We currently ship to all Canadian provinces and territories. Remote and northern areas may experience extended delivery times of 7–14 business days.
Most packages do not require a signature and will be left at your door. For high-value orders, a signature may be required — you'll be notified by the carrier if so.
All shipments include tracking and basic insurance. If your package is lost or arrives damaged, contact us within 48 hours of delivery for a replacement or refund.
Processing vs. Shipping: Processing time (1–2 business days) is the time it takes to prepare your order. Shipping time begins once the carrier picks up your package. The total delivery estimate is processing + shipping time.
Multiple Items: If your order contains items from different warehouses, they may ship separately. You'll receive a tracking number for each shipment.
Holidays & Weather: Delivery times may be extended during peak holiday seasons or due to severe weather conditions. We appreciate your patience during these times.